Help center · Corepointex support

FAQ

Frequently asked questions

Everything you need to know about copytrading with Corepointex — from picking a trader and funding your wallet to withdrawals, verification and account security.

Getting started
  • Copytrading is a type of “social trading” that allows less experienced traders to copy the activities of an expert, usually by paid subscription.

    Copytrading has completely automated the process. Users don’t have to find the signals from experts manually. Instead, they link their accounts to the copytrading platform, and it does all the work. All trading activity happens in real-time within the designated budget, users only have to monitor their copytrading portfolio!

    1. Create an account
    2. Add funds to your Wallet using a bank card or a wallet
    3. Go to Traders profile at the sidebar select trader you will like to copy and click Copy trader

    All done! Now, you're copying a trader on autopilot.

Trading
  • Corepointex features two types of Traders: verified and unverified.

    Verified traders feature a special 'star' icon next to their profile. All our verified Traders are chosen by the Corepointex team based on their trading history and performance:

    Criteria for verified Traders

    • ≈ 6 months of trading history
    • trades high-liquidity pairs
    • ≈ 20%+ average annual profit
    • no Scalping or HFT

    Unverified traders are also required to meet the eligibility criteria:

    • proven trading history
    • no scalping or HFT

    We constantly monitor our traders to ensure the best experience for all our subscribers.

    You can tap any of the Traders to view their detailed trading statistics and social profiles to help you finalize your choice.

  • These are the high demanded assets, which can be easily exchanged and sold at any time.

    Our experts only trade on the most reputable exchanges. It ensures your Corepointex portfolio is free from untrustworthy assets , low-liquidity pairs, and other questionable or high-risk financial instruments. You can easily monetize and convert your copytrading profits to various fiat currencies through the exchange.

Deposits & withdrawals
  • Log in to your dashboard and open the Deposit section. Choose the amount and your preferred payment method — a bank card or a wallet — and confirm the transaction.

    Once the payment is confirmed, the funds appear in your Corepointex Wallet balance and can immediately be put to work copying the trader of your choice.

  • You stay in control of your funds at all times. To withdraw, open the Withdrawal section of your dashboard, enter the amount and the destination for the payout, and submit the request.

    Each request is reviewed by our team before it is processed — a standard safeguard that protects your balance. You can follow the status of every withdrawal from your transaction history.

  • Creating an account and browsing our Traders is free. Copytrading itself runs through the trading plans published on our Plans page, so you always know the terms before you commit any funds.

    Note that your bank or payment provider may apply its own processing charges to deposits and withdrawals — those are outside Corepointex and shown by your provider at payment time.

Security
  • Corepointex is a Swiss-regulated company, which means all of our products, including Corepointex Copy, are compliant with the applicable Swiss safety protocols and financial regulations. Corepointex received a financial intermediary license from the Swiss Financial Market Supervisory Authority in May 2022.

  • Your account supports two-factor authentication (2FA), which you can switch on from your account settings — once enabled, logging in requires both your password and a one-time code.

    We also run identity verification (KYC) on accounts before payouts are released. Confirming that every withdrawal goes to the verified account owner protects your balance even if your credentials were ever compromised.

Still have questions?

Our support team is around the clock. Send us a message or start a WhatsApp chat and we’ll get right back to you.